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For UK Orders

90 Days Hassle-Free Return

For All Customers

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Free UK Return Option

When You Opt For Store Credit



  • Something not right? No problem. Let us know and we’ll get it sorted. Item(s) must be unworn & unwashed.
  • You know what we mean gals, keep it free of any stains and signs of wear. All labels, tags and ribbon tags must still be attached to return the goods as it is originally.
  • Item(s) cannot be returned if the care label, card tags or ribbon tags has been cut, removed or ripped.
  • If you are returning bikini bottoms or ladies briefs, it must be in its original packaging, all tags still attached and the hygiene slip must still be in place.
  • All items are thoroughly inspected before any action is taken.
  • All customers are granted a period of 90 days from the receipt of their items to initiate a return. We offer a refund, store credit, or exchange for items returned within this 90-day period, as per the customer’s request. Regrettably, if 90 days have elapsed since your purchase, we are unable to accept the return.
  • Don’t forget to enclose your invoice/receipt/dispatch note which you’ll find in your package! This will enable us to identify your order and process your return as quickly as possible.
  • Please be aware that the original delivery charge or shipping fee associated with your order is non-refundable.
  • For more information, please select a topic below or view our full refund policy.


Faulty item

Exchange / Wrong item

International return

UK return

Christmas period returns policy